Tuesday, December 14, 2010

Lotus Traveler for Android - Step by Step Client Install

I've been using the traveler client for android since the first beta came out.  It has dramatically improved and for a version 1 product it is amazing.  Here I will show you a step by step installation on a Droid Incredible running Froyo (Android 2.2)  This step by step is using the Gold code that was released to the public on December 14th, 2010.

Installing Traveler on Android is a two step process.
1. Download and install the Traveler Installer
2. From within the Traveler Installer, download and install the client.

Currently this does not officially work with AT&T phones because they do not allow "Side-Loading" or installing from sources other than the Android Market.  However you can get around this limitation by using the Sideload Wonder Machine from Android Central. You do not have to "Root" your phone or do anything illegal to use this tool. You will need the Lotus Installer APK to use the SLWM. 

1. Open your favorite Android browser and point it at your Traveler server.

2. Enter your Domino Web Username and password

3. You will see a page that looks like this.  Tap on "Configure your Android" and it will download the LotusInstaller.apk file

4. Pull down your notification bar and select "Lotusinstaller.apk" as shown below.
5. When you select the LotusInstaller.apk you will see the standard permission screen when installing applications on Android. Tap Install

You will see the following while it installs.
And you will see this when it is complete
6. Tap Open and you will see the license agreement for the Lotus installer, Tap Agree
7. Tap next to install the Lotus Traveler Client
8. Before you can download the client you need to enter your configuration information. When complete, tap Next. Again use your Domino Web username and password.
9. As soon as it authenticates you, it will start downloading the Lotus Traveler Client as shown below.
When it completes the download you are prompted with the standard permission screen for the client, as shown below.

Tap Install and you will see the following.

When it completes tap open.  You are done installing the Lotus Installer and Lotus Traveler Client.

10. The first time you open the app you are prompted to accept the security policy (Only on Android 2.2 and up)  Since I have a policy in place it is warning me that my device will require a password and that it can be remotely wiped.  Tap Activate once you have read the policy.
11. You will now see the following while it contacts the server and completes the configuration.

12. Choose your options and where to keep you data at. For faster performance keep it on the phone. Tap finish.
13. You should now see the following message.
Tap Ok.  Your Done!

Here are all the Applications that are now installed on your device for Lotus Traveler.
  • Mail
  • Calendar
  • Corporate Lookup - works with Directory Assistance!
  • Notes Traveler - Used to set options
  • Installer - Only used for updates

In the next installment I will go over where and how to set your options.


DBA said...

I'm trying to setup an Android but unsuccessfully. I can't pass 8th step.
Server returned an unsupported response or error connecting to server

Unknown said...

Is your server running Domino 8.5.2 and are you running traveler

DBA said...

Yes, I try this after upgrade from LT8.5.2 to devices as Nokia, iPhone or WM works fine, for Android I don't catch server name ))

Unknown said...

For the server name are you using the FQDN or FQDN/servlet/traveler ?

DBA said...

all variants:
traveler.acme.com - error connecting to server

https://traveler.acme.com/servlet/traveler or
- an unsupported response
*I try to install only traveler - it works, very well, but Installer I can't setup. (

Unknown said...

I'm sorry, I don't know how else to help you. Have you looked at the troubleshooting on the traveler wiki? http://www-10.lotus.com/ldd/dominowiki.nsf/dx/Android_troubleshooting_LNT8521

Unknown said...

When I go to our server it asks me to authenticate like in the instructions (step 2), but after giving my LN name and password it acts like its going to work but then throws a blank sign-in dialog box back up again.

Unknown said...

I'm facing exactly the same problem as DBA. Does anyone solve this problem? Device: Samsung Galaxy S (Android 2.2)

Unknown said...

I found a post on the Beta forum from another user. They stated that they called support and gave the user a new installer. Something about a certificate error. Are you using a self signed SSL cert?


Unknown said...

I have the same problem on HTC Desire Andriod 2.2 Software 2.29.405.2
All comments are welcome...

DBA said...

Dennis, thank you for support, sorry for annoyance. I'll try to find a solution at IBM support.. ))

Unknown said...

IBM support has a fix for this issue, contact them and they send you the fixpak.

Unknown said...

see: https://www-304.ibm.com/support/entdocview.wss?uid=swg1LO57088

Video Game Junkie said...

Yet another failure for IBM on the road to supporting one of the biggest mobile OSes on the market. Do these companies even do quality control anymore on their products? How can they miss something as easy as SSL, considering that any company that is rolling it out will actually secure the connection.

Not to mention getting this all set up has more steps then an alcoholic recovery program.

Unknown said...

I would not call this a failure at all. It only happens to certain SSL certs and IBM already has a fix for it. For a version 1 product Traveler for android is pretty damn good.

Unknown said...

Don't get me wrong, I'm glad we finally have a client for Android devices. However its missing many items available on other platforms which I assumed would be included given its taken so long to even come to market.

For instance:
1. Unable to take any action to calendar items or create invites
2. No Month view for calendar
3. No out of office notice abilites using Traveler.
4. No Single application for it. ie why is mail and calenadr two seperate applications. Why not just a Lotus traveler application with eatch function rolled into one?
5. No Task Sync

Seems to me to have to jump thru alot of hoops to install an application which is very limited. Considering an application like toucdown which although is not free seems to handle many of these things with the exception of editing calendar entries.. better. And they don't even offically support traveler.

Unknown said...

I'm unable to pass the 8th step myself. I keep getting the error message "Error connecting to server". My Lotus admin tells me that the traveler server version is upgraded to I'm using a Motorola Defy with Android 2.1. Any help is appreciated.

Alexis Ogg said...